Frequently Asked QuestionsQ: There are only two views of the equipment on the website, can I get more? A: Yes. We have now set up our website to handle up to 9 pictures with ease. As we get in equipment we will add additional pictures with several different shots. Call if you have any special requests. Q: What sets you apart from all the other dealers? A: We advertise what we sell with full descriptions AND prices. We don't leave you guessing on what we sell, what its condition is, or how much it will cost. Recently we have stopped putting the condition in our descriptions. We did that to save advertising space. Everything we sell retail is in good, very good, or excellent condition. We will give you our best evaluation of the equipment and our equipment is run through our shop and given a full inspection. Engine oil, oil filters, and fuel filters are changed. Any other fluids that need changing are changed with filters. We look for leaks, loose linkage, bad wiring and many other issues that arise. We put the unit into a condition that is ready to go on the job site. Q: What about after the sale support? A: Our after the sale support is excellent. If you need parts, service advice or help in diagnosis, we can help. We offer repair of your unit at our facility at very reasonable rates. We will be greatly expanding our parts department again in 2008 to help with all your needs. We take customer support seriously. Q: Do you have spare parts available? A: Yes, we sell a variety of aftermarket parts for most major brands of equipment at about 25% to 75% off of the manufacturer's list price. Please call with the OEM part numbers and we will see what we can do to save you money. Q: I don't see any hours listed, how many hours are on the unit? A: We will give you the reading on the existing hour meter and give our best evaluation on if it looks accurate to the machine. After a machine is 5 or 6 years old, there is no way to know the actual hours unless it is a one owner you can trust. We do not generally post the hour meter reading because of this. Some "OTHER" dealers have been known to swap out hour meters with low hour units. We do not do this. We believe the equipment speaks for itself. How it was taken care of and how it was repaired means more than the hour meter reading. If you must buy on an hour meter reading we will do our best to find you a machine with lower hours, but as we said if it is over 5 or 6 years old we are both fooling ourselves as to the accuracy most times. Q: Do you have delivery available? A: Yes, we have delivery available within the U.S. and Canada. The cost depends on the size of the load, its weight, permits required, escort required, etc. The average price for delivery as of 1/2008 for a legal load is $3.50 per loaded mile. For an oversize or overweight load it runs between $4.00 to $10.00 per loaded mile. We can usually get your equipment hauled for less than the rest. We work with several trucking companies that do back hauls at reduced rates. For local deliveries the cost is $ 95.00 per hour start to finish. Q: Do you have full service records on your equipment? A: Most of the time that information is not available to us from the seller. Many times we get verbal information of service work but we have been misled many times. For this reason we don't pass on any undocumented information. We go on what we see in the machine through our inspection and evaluation process. Any machine that does not meet our standards is sold at auction, not retail. On more and more of the late model units we have come in we do get some service records that would be available to our customers. Q: What is your best price? A: We advertise all our prices and as such feel it is important to advertise a price we mean. Occasionally we can discount or offer a reduced delivery price but we don't have the huge markups of the other dealers. Are you looking for cheap prices in equipment or quality equipment at a good price? Q: Do you have financing available? A: M. Adams Equipment Co. has financing available through several finance and lease companies. We work with them to get you a good rate. Our sources specialize in used equipment. That is where we can help. Q: Do you lease or lease to own? A: On the later model equipment we do offer a 7 day rental purchase. You rent the unit for a month and pay shipping for both directions up front. If you decide to purchase the unit AND pay for it within the first 7 day period we will credit you all your rental and return shipping. We know the quality of our equipment can stand up to the test and give you confidence. Contact our sales staff for additional information on how we can help. There are some limitations on how far from our office we go but our sales staff can determine this. Q: Do you buy equipment? A: Yes. If you have equipment to sell, send us good photos of your equipment along with the serial number and the price you would like to get for it. If it looks good and the price is reasonable we will come and inspect it and write you a check on the spot. Much of our equipment comes from contractors like you. We can handle a single piece to a spread of any size. |
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M. Adams Equipment Co. 2100 N. Central Ave. Rockford, IL 61101 PH: 815-968-0818 Fax 815-968-7737 |
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